Privacy and Cookie Policy

This website is owned by:

Quinsis
Terbiest 90/06
3800 Sint truiden
Belgium
+32-(0)11.754.707
BE 0425.223.947
info@quinsis.be

I. Explanation

This Privacy Policy is based on Article 13 of the General Data Protection Regulation and contains the rights and obligations of the company with regard to external persons whose personal data it processes, mainly in the context of the online sale and marketing of goods and services.

II. Model

This Privacy Policy governs the processing of your personal data by the data controller: Quinsis, Terbiest 90/06 - 3800 Sint truiden, BE0472.380.201.

Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data on the website www.quinsis.be and by providing personal data through the email addresses listed on this website, you declare that you have taken note of this Privacy Policy and expressly agree to it, as well as to the processing itself.

Article 1 - General

  1. The Privacy Policy expresses the intention of the Data Controller to act with complete transparency, in accordance with the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the “General Data Protection Regulation”).
  2. The controller responsible for processing your personal data is Quinsis. A declaration has been submitted to the Commission for the Protection of Privacy with regard to the processing of your personal data. The Data Controller pays particular attention to protecting the privacy of its users and consequently undertakes to take all necessary and reasonable measures to protect the personal data of these persons against loss, theft, disclosure or unauthorized use.

Article 2 - Personal data

“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly.

If the user wishes to respond to any of the provisions mentioned below, they may contact the Data Controller at the postal address or email address displayed at the top of this page.

Personal data you provide to us:

  1. the user’s domain name (automatically detected by the server of the Data Controller), including the dynamic IP address;
  2. the user’s email address if the user has entered it beforehand, for example by posting messages or asking questions on the Website, by communicating with the Data Controller via email, by participating in discussion forums, by identifying themselves to gain access to a restricted part of the Website, etc.;
  3. all information relating to the pages visited by the user on the Website;
  4. all information voluntarily provided by the user, for example in the context of surveys and/or registration on the Website, or by identifying themselves to gain access to a restricted part of the Website.

The Data Controller may also collect data that is not personal in nature. This data is qualified as non-personal data and does not allow a specific person to be identified directly or indirectly. This data may therefore be used for any purpose, for example to improve the Website, to improve the products and services offered or to improve publications of the Data Controller.

In the event that personal data is combined with non-personal data in such a way that the persons concerned can be identified, this data will be processed as personal data until the persons concerned can no longer be identified on the basis of the data concerned because the link between the personal and non-personal data has been removed.

Quinsis may collect your data (personal data) in different ways:

  1. through the use of cookies (see below);
  2. via a contact form

Article 3 - Purposes of processing

  1. The personal data is collected and processed for the purposes stated below:

    The company will use the personal data collected from you exclusively for the following purposes:

    • ensuring the management and monitoring of the performance of the offered services;
    • sending information regarding new products and/or services by the Data Controller;
    • managing your account on this website with a view to using our company and website, with the legal basis being the performance of an agreement requested by you, and, if indicated by you, also sending direct marketing, with your explicit prior consent as the legal basis;
    • answering users’ questions;
    • compiling statistics;
    • improving the quality of the Website and the products and/or services by the Data Controller;
    • commercial prospecting;
    • allowing the interests of the user to be better identified;
    • remembering your indicated preferences, with your explicit prior consent as the legal basis;
    • the delivery and invoicing of products ordered by you, with the legal basis being the provision of a service requested by you.

    You are not obliged to provide your personal data, but you understand that the provision of certain services becomes impossible if you refuse the processing.

  2. Direct marketing:

    The personal data will also be used for direct marketing purposes, provided that you have given your explicit consent (“opt-in”).

    If you are already included in our mailing list for receiving marketing material in paper and/or electronic form, Quinsis may use your data to send marketing and other material relating to Quinsis, its products and/or services. Quinsis may use the data provided by you to update documents maintained by Quinsis.

    This consent may be withdrawn at any time, without justification and free of charge, for example by clicking the unsubscribe link provided at the bottom of each promotional email message.

  3. Transfer to third parties:

    In the event of a full or partial reorganization or transfer of the activities of Quinsis, whereby it reorganizes, transfers or ceases its business activities or if Quinsis goes bankrupt, this may mean that your data is transferred to new entities or third parties through which the business activities of Quinsis are wholly or partially carried out.

    Quinsis will reasonably attempt to inform you in advance of the fact that Quinsis discloses your data to said third party, but you also acknowledge that this is not technically or commercially feasible under all circumstances.

    Quinsis will not sell, rent, distribute or otherwise commercially make your personal data available to third parties, except as described above or unless with your prior consent.

  4. Google Ads:

    We may use Google Ads services to show you relevant advertisements. Cookies and similar technologies may be used to understand user preferences and provide targeted advertisements. You can manage your preferences for personalized ads by using the Google Ads settings or by following the relevant opt-out mechanisms available through the Google Ads settings menu or the Network Advertising Initiative (NAI) opt-out tool. We may share data with third parties, including Google Ads, for the purpose of improving our services and displaying relevant advertisements. You have the right to access, correct or delete your personal data. We take the necessary measures to ensure the security of your data. This policy may be updated periodically to reflect changes in our data practices.

  5. Legal requirements:

    In rare cases, Quinsis may have to disclose your personal data pursuant to a court order or in order to comply with other mandatory laws or regulations. Quinsis will reasonably attempt to inform you in advance, unless this is subject to legal restrictions.

Article 4 - Duration of processing

The Data Controller generally retains personal data only for the period reasonably necessary to achieve the intended purposes and in accordance with legal and regulatory requirements.

The personal data of a customer will be retained for a maximum period of 10 years after termination of the contractual relationship binding the customer to the Data Controller.

At the end of the retention period, the Data Controller will make every effort to ensure that the personal data has been made unavailable and inaccessible.

Article 5 - Your rights

  1. Right of access and inspection:

    You have the right to access your personal data free of charge at any time, as well as to know how we use your personal data.

  2. Right to rectification, deletion and restriction:

    You are free to communicate your personal data to Quinsis or not. In addition, you always have the right to request that we correct, supplement or delete your personal data. You acknowledge that refusal to communicate or request deletion of personal data may result in certain services and products no longer being available.

    You may also request that the processing of your personal data be restricted.

  3. Right to object:

    You also have the right to object to the processing of your personal data for serious and legitimate reasons.

    In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such case you do not need to provide any reason.

  4. Right to data portability:

    You have the right to obtain your personal data processed by us in a structured, commonly used and machine-readable format and/or to transfer it to other controllers.

  5. Right to withdraw consent:

    Insofar as the processing is based on your prior consent, you have the right to withdraw that consent.

  6. Exercising your rights:

    You may exercise your rights by contacting us either by email at info@quinsis.be or by post at Quinsis - Terbiest 90/06 - 3800 Sint truiden, provided that you include a copy of your identity card.

  7. Automated decisions and profiling:

    The processing of your personal data does not include profiling and you will not be subject to automated decision-making by us.

  8. Right to lodge a complaint:

    You have the right to lodge a complaint with the Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: contact@apd-gba.be

    This does not prejudice any remedy before a civil court.

    If you suffer damage as a result of the processing of your personal data, you may file a claim for compensation.

Article 6 – Security and confidentiality

  1. We have developed security measures adapted at both technical and organizational level in order to avoid the destruction, loss, falsification, modification, unauthorized access or accidental disclosure to third parties of collected personal data, as well as any other unauthorized processing of this data.
  2. Under no circumstances can Quinsis be held liable for any direct or indirect damage resulting from incorrect or unlawful use of personal data by a third party.
  3. You must comply with the security regulations at all times, including by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use made through the website from your computer, IP address and identification data, as well as for maintaining their confidentiality.

Article 7 – Access by third parties

  1. In order to process your personal data, we grant access to your personal data to our employees and any external collaborators/partners.
  2. We guarantee a similar level of protection by making contractual obligations enforceable against these employees and appointees, similar to this Privacy Policy.

Article 8 – Declaration to the Data Protection Authority

A declaration has been made to the Data Protection Authority for this processing of personal data. You may always contact this authority at the following address:

Data Protection Authority
Drukpersstraat 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
contact@apd-gba.be

Article 9 – Cookies

  1. What are cookies?

    A cookie is a small text file stored on the hard drive of your computer or mobile phone and issued by the server of the website you visit.

    A cookie contains a unique code that enables its issuer to recognize the relevant device (computer or mobile phone) whenever the website is visited.

    A cookie identifies your device’s browser, but never you personally. Moreover, a server can only read the cookies it has placed itself and cannot access any other information on the hard drive of the device.

    Cookies may be placed by the server of the website you are visiting, referred to as “first-party cookies”, or by partners with whom the website collaborates, referred to as “third-party cookies”.

  2. Cookie validity period

    Some cookies expire when you close your browser, referred to as “session cookies”. Others remain stored on the device for a longer period, sometimes until you manually delete them, referred to as “persistent cookies”.

    In general, cookies have a limited validity period. The most common validity period is 30 days and the maximum duration is 13 months, calculated from the day the cookie was stored on the device.

  3. General purposes of cookies

    The primary objective is to ensure an efficient and fast internet experience (e.g. through cookies that store language preferences, login details, etc.). Cookies remember your preferences and thus simplify access to the website. They also enable us to understand how you use the website.

    In addition, they make it possible to provide customized content and advertising messages. The website is therefore adapted to your needs and preferences.

  4. Why do we use cookies?

    Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us provide you with a better user experience when you visit our website and also allows us to optimize our website.

    As a result of recent legislative changes, all websites aimed at certain parts of the European Union are required to request your consent for the use or storage of cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and complete information about the cookies we use and their purpose.

  5. Cookie management

    In order to store certain cookies on your device, prior consent must be obtained. This consent is obtained through the pop-up window on the homepage of the website.

    Moreover, most browsers use cookies. You can delete them or refuse their use at any time and free of charge by changing your browser settings. Please consult the following links:

    By refusing the use of cookies, you still have access to our website, but certain functionalities may be limited or become unavailable.

  6. Types of cookies:

    Although there are different types of cookies, distinguished by functionality, origin or retention period, legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other hand.

    • Technical or functional cookies

      Technical cookies only store your IP address and make the following possible:

      • Visiting the pages of the website and using its functionalities
      • Completing forms
      • Verifying your identity when entering your details
      • Securing access to the website

      These cookies do not require your consent, as they provide you with access to the website.

      These cookies allow specific website functions to be activated in order to improve user-friendliness and the user experience, especially because the cookies remember user preferences (for example language).

      These cookies make the following possible:

      • Providing customized services (language, preferences, etc.)
      • Saving choices from previous visits
      • Collecting information from online forms
      • Compiling statistics
      • Analyzing website usage

      Just like technical cookies, these are used to improve your experience and their use does not require consent.

    • Analytical cookies

      These cookies are used to examine how you use our website. This enables us to monitor the number of visitors per page and improve the website where necessary.

      They also allow us to improve the ergonomics of the website and optimize your experience.

      The collected data is completely anonymous. These cookies therefore do not require consent.

    • Advertising cookies

      These cookies monitor your internet habits and allow the marketing content of our website to be adapted to your interests.

      Based on this, we can assess the effectiveness of advertising campaigns, in particular by examining the actions you take after clicking on an advertisement. Based on location data, we can also provide offers according to your location.

      These cookies also allow us to send you targeted advertisements by linking them to the website you visited.

      The information we collect and share only allows your device to be identified.

      Your consent is required in order to use these cookies. This consent is requested during your first visit to our website.

    • Social media cookies

      These cookies collect the information you share via or with social media. When you share content, a third-party cookie is stored on your device and, if you are logged in to the social media platform, it is linked to your profile.

      It is recommended to verify the scope of this for each social network.

      Your consent is also required for these cookies.

    • Third-party cookies

      These cookies are placed on our website by third parties and subsequently stored on your device. We have no control over them. For more information, you should consult the websites of the parties responsible for these cookies.

      For Google, please consult: https://policies.google.com/?hl=nl

  7. Your consent:

    During your first visit to our website, you are asked to accept our different types of cookies.

    You may refuse the installation of these cookies by selecting “Disagree” in the pop-up screen provided during your first use of the website.

    You may also refuse or block cookies by changing the configuration settings of your browser. Disabling cookies may mean that you cannot use certain functionalities of the website.

  8. Your rights regarding the processing of your personal data

    Cookies that process personal data are subject to the applicable regulations. In this regard, you therefore have certain rights (right of access, rectification, withdrawal of consent, etc.). In this respect, we refer you to our privacy policy higher on this page.

  9. Changes

    We reserve the right to amend this cookie policy at any time. Changes can be consulted on our website.

  10. Applicable law and competent jurisdiction

    This cookie policy is governed by Belgian law. Any dispute regarding this policy shall be governed by the Belgian courts. The present version of the cookie policy is effective and was last amended on 23/10/2023.